Flexible Workspace · twiinworkspace
The twiinworkspace solution for Business Lodge
Business Lodge, a regional operator with five workspaces in Bury and Stoke, swapped spreadsheets and paper diaries for twiinworkspace and transformed how it runs its business
The challenge
Like many smaller operators, Business Lodge managed its private offices and meeting rooms with spreadsheets and paper diaries, and was hesitant to change a system it was comfortable with. Month-end billing took three days of manual checking, and with a small team, key knowledge sat with individuals.
The solution
twiin introduced twiinworkspace and twiinsales, bringing licences, billing, meeting room bookings and lead management into one system. Once a licence is approved, billing runs automatically for 12 months, and anyone on the team can pick up a lead or run billing.
- Month-end billing cut from three days, with far fewer errors
- Faster
- Meeting room revenue doubled, and in some months tripled
- Profitable
- Everything in one place, so no single point of failure
- Resilient
Do we need workspace management software to run our space?
Business Lodge were typical of many smaller flexible workspace operators who rely on spreadsheet and paper diaries to manage their flexible workspace and were reticent about moving away from a system that they felt worked and they felt comfortable with. After a chance meeting with the twiin team at the FlexSA Conference, Kate decided to move forward with her search for a workspace management software solution.
“Previously we’d be looking at three days to complete the month end, now it massively reduces that…”
Kate HoltManaging Director, Business Lodge